Leadership Secret Whispered by Horses - It's Not Just What You Ask, But Also When

The task our clinic instructor wanted was to ask ourasking at the wrong time. Ask him to step over to the
horses to back up, then turn a quarter turn on the hindright just before his right foot leaves the ground."
end. A well executed quarter turn to the right wouldI had not been paying enough attention to Cody's feet
mean that my horse would rock back and plant hiswhen I asked him to step over. If I asked when his
right hind foot, and I would ask him to move his frontweight was on his hind feet, his front feet would step
feet only to the right. If we had been backing up facingover lightly. But, if I asked him to move his front feet
north, we'd end up facing east. I knew the right cues:when it was impossible to do so, he would move his
left supporting rein, right direct rein, left foot forwardhind feet. He knew what I wanted, but he could not
with a little pressure, and right foot off the horse.comply. And the quarter turn looked and felt ugly
But it wasn't quite working. Sometimes Cody wouldbecause I asked for a front end move and all he could
step over nicely, and sometimes not. Sometime Codymove was his back end.
would keep his weight on his front end and swing hisWhen I started paying attention to Cody's feet and I
hind end over. Rather than being crisp and clean, weasked at the right time, we got near perfect turns
would stumble through the turn. I knew enough thateach time.
Cody was trying to do what I wanted, but he couldn'tA good leader knows not only what to ask of his
because I was not asking correctly. It seemed like Ifollowers, but when he should ask. A good coach
was asking the same thing each time, but I was gettingknows when his team is getting tired and worn down.
different results.He knows that if he pushes too hard at the wrong
When I expressed my bewilderment to the clinictime, his team will resent him. On the other hand, that
instructor, she watched Cody and me a couple ofsame coach knows when it's time to push his team a
times. She asked me to dismount. "Stand with yourharder than they want so that they perform beyond
weight evenly distributed over both feet," she asked.what they expect they can do. If a boss asked an
"Now, change your weight so that most of it is on youremployee to take on a big, important project two days
right foot." I dutifully complied.ago, it may not be a good time to ask him to take on
"Lift your right foot."another top project. He won't know if he should shift
I had a choice. I could either not comply with thehis weight to the other foot or ignore your request.
request or shift my weight off my right leg.Worse, the boss will lose leadership points in the eyes
"What you are doing with Cody is sometimes askingof the employee. "Can't he see I'm already busy here?
him to lift his feet to the right when all of his weight isWhich most important project is most important?
on it. You are asking with the right cues. You are just